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Wednesday, May 4
I receive many questions about Geek's Toy, how to hedge, using ladder, Tick Offset etc. Having some spare time tonight I decided to record a very short and simple movie using The Toy's latest feature {TRAINING MODE} ;)

It's about how to change your training bank, how to enable Staking & Tools, how to enable Hedged Tick Offset. I hope it could be useful for some new users of The Geek's Toy, new traders or anyone still learning how to trade.




For best result watch it in HD mode if possible...

Forgot to say, TRAINING MODE should be enabled before you log in as shown on image below...highlighted area.

Tuesday, May 3
I really want to leave it behind me so I hope it will be the last post about bad customer service. I saw myself as potential customer but not anymore...

Part 2 of this story will be about email they are sending NOW to Betfair users still on their email list.

Here it is:

Dear betfair user

Lately I sent you offer to test new Bfexplorer PRO 2:

here follows a link to their web site
Many of you already trial Bfexplorer PRO before so when attempting to login one receive trial expired notification.

If you want to trial Bfexplorer PRO 2, please send me email that you want to trail Bfexplorer PRO again. If you use Technical support window and I am offline, please read the following article:

here follows another link to their web site

Kind regards
Stefan


So...do you believe they learned their lesson ? All I did was asking friendly for a new 5 days trial to be able test PRE-RELEASE version of Bfexplorer PRO 2...I did it AFTER they send me email about this PRE-RELEASE version !

Have in mind what he said to me yesterday...

I receive quite a lot of emails similar to your one, and from my experiences it is just wasting of my time to reply on 99% of them. So you will help me to get rid of such betfair users.


Why ? Are you curious about my first email to him ?

No probs, here it is:


-----Original Message-----
From: Henrik
Sent: Monday, May 02, 2011 5:43 PM
To: stefan@bfexplorer.net
Subject: RE: New betfair explorer: Bfexplorer PRO 2

Hi,

Unfortunately I have used 5 days trial already but would be happy to check this new version of BfExplorer.
Is it possible to have a new 5 days trial for this new version ?

Regards
Henrik


From my previous post you know already what happened after ...I am surprised how they changed their mind now LOL

Well done Stefan Belopotocan ! almost as well as people @WellDoneSoft ;)

Would you like to do business with this guy ?...Good luck ! You may need it ! ;)

Hopefully end of story !



Update....

My last conversation with Stefan Belopotocan looks like this:



Give me the link so I can reference it to my web site.



Best regards

Stefan

and my answer was...

This one should make it easy to find....;)



Regards
Henrik

chrtba.cz is a trading forum in language Stefan should understand very well LOL

Very short reply from Stefan this time:


Just give me your url, I do not have much time to browse some other web sites.



And finally my last reply:

Hi,


You are too lazy....;)


Google is your friend...I will make it easy for you this time....

Search words: Bfexplorer customer service




Enjoy...




Regards
Henrik

Too bad, just found out now after sending an email to Stefan...

Enjoy Bfexplorer Customer Service should work even better as search keywords ....:)


The Story continues here...
Monday, May 2
Could it be Stefan at his HQ ? ;)
I have been lazy last few days, had some quality time with my family. Not much to say about trading.
This weekend I got an email from Stefan @Bfexplorer HQ. Here is what he had to say in his email...

Dear bfexplorer user

I have just released for pre-release testing Bfexplorer PRO 2 offering more than 36 new features. If you want to test this new version, please use this link to install Bfexplorer PRO 2:
here follows download link...

So I was curious about new features and asked about trial ( used 5 days trial already long ago), asked if I could get a new trial....the answer was...

Hi


I did not notice anything from you on bfexplorer forum, so why should I give you more trial?


Best regards

Stefan



Sent him another mail:

Hi,

Ok, maybe you're right ?

I had nothing to say on bfexplorer forum so far as I never used this soft for trading. I am Toy user looking for some automated solutions.

Why would you care and try to get some new subscribers.....?


Anyway...thanx



and his answer was:

Hi


Exactly, why would I care? If those who are really interested either subscribe or contribute another way. I gave extended trial only for users who contributed some way on bfexplorer forum, giving something to bfexplorer community.


I have removed your email from my mailing list.


Best regards

Stefan



End of conversation here...maybe I am too stupid, maybe I should NOT expect any more trials ?
Anyway, it was NEVER a problem with people at WellDoneSoft (authors of MarketFeeder Pro). I asked for a new trial and I got it when I wanted to test latest version of their software. Very friendly and service minded people there, WellDoneSoft....

As I never subscribed to Bfexplorer and never used their software for trading I find it hard to contribute and give "something" to their community.

To be honest I don't care about trial, there would be no issues at all if he only could respond in a friendly way. What I hate is ignorance and no respect. I am used that people in this part of Europe {Sweden} running their own business are more friendly...but who knows where Stefan lives ? It's for sure another part of this crazy world and now I know what to expect from him. I have to add I have some great friends coming from Slovakia, so it's not a problem, it must be something special about this guy named Stefan Belo or...hmm..should I maybe say Belopotocan ?

I believe I expected too much from those people, it's one more reason to stay with The Geek's Toy and Gruss Betting Assistant, their service is GREAT !!!

This post is just to let you know what to expect from Bfexplorer customer and potential customers service ;)

Ohh...wait ... another email from Stefan Belo....I let him know I am going to post our conversation on my blog and his response is here:



I am really happy you will do so, mainly because of two things:



1) I receive quite a lot of emails similar to your one, and from my experiences it is just wasting of my time to reply on 99% of them. So you will help me to get rid of such betfair users.



2) Those who knows what they are doing at betfair, or what they want to do mostly end up on my web site, mainly when they want to build custom software or automate their trading.



Please do publish such article so I can reference it on my web site as well.

My last comment will be...

Stefan, thanks for your answer. I will stay away from you and your software...

I am too busy now, still trying to find out what and how to do it at Betfair....LOL

This guy is amazing, see here: Those who knows what they are doing at betfair, or what they want to do mostly end up on my web site

Personally I believe image above says a lot and is more true than his statement in RED....I may be wrong....LOL

Now I only hope you {Stefan} will keep your promise about reference from your web site to my post....

I feel the need to update with one more image...

I know this wasn't a promise but anyway, how about this part of your post ?

share one of my trading application (BXTrader) as the open source.

and....The Geek asked a question, Also what day will you be open sourcing it?


I missed your answer...The one I found is:

BXTrader is a betfair trading software for manual trading only and you can use it for free if you are PRO subscriber.


The story continues here...

Saturday, April 30
Sorry but I could not stay away and let it be ;) It's about Azarenka's come back in Madrid. More background info a few posts below (Injured one more time).

It looks now as Victoria is ready to play some tough matches again a few days after her retirement last time. She is currently favorite @1.15 against Vera Dushevina, so this time "insiders" are not scared by low price or any signs of an injury LOL

What makes me even more laughing is the fact she decided to play doubles. Not bad for a player injured a few days ago. Did you had a look at her list of retirements/injuries ? I am impressed by her ability to recover from injuries in almost no time....and decision to play doubles despite problems with her body...

I am looking forward to see how she will be doing and waiting for any signs of next retirement, would you bet there will be retirement before Roland Garros ? :)
Tuesday, April 26
Jarmila Gajdosova
This post is for those of you who are wondering who the f**k is Jarmila Gajdosova. She is playing at the moment in Estoril against Voracova. Gajdosova is maybe more known as Jarmila Groth, she married australian player Samuel Groth but they separated April 2011 and she decided go back to use her maiden name.

So don't think Gajdosova is a mug player LOL

It's all for now and back to trading ;)

Good luck !

About Me

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Sweden
Trying to make some extra money trading sport markets on Betfair since 2005. Using now The Geek's Toy-The BEST Trading application because it's the best and fastest trading application right now. 14 days FREE TRIAL is available. You should try it. As english is not my mother language please forgive me any spelling and grammar errors;)